Privacy Policy

Last updated: December 4, 2025

1. Who We Are

HakmanDev is a web design agency specializing in websites for the hospitality industry. We are responsible for processing your personal data as described in this privacy policy.

Contact Information:
HakmanDev
Email: contact@hakmandev.nl
WhatsApp: +31 6 12345678

2. What Data Do We Collect?

We collect the following personal data:

  • Contact Information: name, email address, company name when you contact us via the contact form, WhatsApp or email
  • Website Data: IP address, browser type, visited pages, date and time of visit via cookies and analytics
  • Communication Data: content of messages you send us

3. How Do We Use Your Data?

We process your personal data for the following purposes:

  • Answering your questions and requests
  • Preparing quotes and executing assignments
  • Improving our website and services
  • Complying with legal obligations
  • Sending relevant information about our services (only with your consent)

4. Legal Basis for Processing

We process your data based on:

  • Consent: for placing non-essential cookies and sending marketing communications
  • Performance of a Contract: for providing our services
  • Legitimate Interest: for improving our website and services
  • Legal Obligation: for administrative and tax purposes

5. How Long Do We Keep Your Data?

We do not keep your personal data longer than necessary for the purposes for which they were collected:

  • Contact details: up to 2 years after last contact, unless a customer relationship develops
  • Customer data: 7 years after termination of the agreement (legal retention obligation)
  • Website statistics: 26 months

6. Sharing with Third Parties

We only share your data with third parties when necessary for our services or when legally required. We use the following service providers:

  • Vercel: hosting and analytics (US, EU-US Data Privacy Framework)
  • Google: analytics and fonts (US, EU-US Data Privacy Framework)
  • Cal.com: appointment scheduling (EU)

We have processing agreements in place with these parties.

7. Cookies

Our website uses cookies. Read our Cookie Policy for more information about which cookies we use and for what purpose.

8. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: you can request which data we have about you
  • Right to Rectification: you can have incorrect data corrected
  • Right to Erasure: you can request deletion of your data
  • Right to Restriction: you can have the processing of your data restricted
  • Right to Data Portability: you can request your data in a standard format
  • Right to Object: you can object to the processing of your data

To exercise your rights, you can contact us at contact@hakmandev.nl. We will respond to your request within 30 days.

9. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. Our website uses SSL encryption and we only work with trusted service providers.

10. Complaints

Do you have a complaint about how we handle your data? Please contact us first. You also have the right to file a complaint with the Data Protection Authority: autoriteitpersoonsgegevens.nl

11. Changes

We may update this privacy policy from time to time. The most recent version is always available on our website. We will inform you of significant changes.